Thank you for shopping with Julius Holiday! This Shipping Policy outlines the shipping methods, delivery times, and other relevant details regarding your order.
1. Shipping Method
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We offer cash on delivery as the only payment method, which means products will be shipped to you before payment is collected at the time of delivery.
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All orders are processed and shipped via reliable courier services.
2. Order Processing Time
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Orders are processed within 1-2 business days of receiving the order. Business days are Monday to Friday, excluding public holidays.
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Once your order is processed, you will receive a confirmation email with tracking details (if applicable).
3. Delivery Time
Typically delivered within 3-7 business days from the order processing date.
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International Deliveries: We currently do not offer international shipping. (Adjust this section if you do provide international shipping.)
4. Shipping Costs
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Shipping is free of charge for all orders. Since we offer cash on delivery, there are no additional charges for payment processing.
5. Delays in Shipping
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While we strive to deliver all orders on time, shipping times may vary depending on factors such as location, courier delays, or unforeseen circumstances.
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If your order experiences a significant delay, we will notify you promptly via email.
6. Order Tracking
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Once your order is dispatched, you will receive an email with tracking information (if available). This will allow you to track the status of your delivery.
7. Delivery Issues
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If your package is delayed, lost, or damaged during shipping, please contact us at [email protected] immediately so that we can assist in resolving the issue.
8. Shipping Address
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Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
9. Cancellations
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Since we offer cash on delivery, you can request a cancellation before shipment. Please contact us immediately if you wish to cancel an order.
10. Contact Us
For any shipping inquiries or issues, please contact us at:
Email: [email protected]